| Accounting Manager's Guide to Difficult Conversations: How to Face and Grow from Them | | | | | | | | September | | | | 26 | | 1 pm - 2:40 pm ET | | | Presenters: Ron Rael CEO and founder of the High Road® Institute | | | Credits: CPE (Credit Details) | | | Can't attend live? By registering, you will be able to view the course live, view a recording at any time for 6 months, or both. | | | Viewing Options: View on your computer, tablet, or smartphone | | | | | | | | | | | | In this webinar, you will learn how to manage difficult conversations with members of your team and others. You will discover how to address any issue with poise and confidence. You will explore specific steps for using feedback to open a dialog and then develop productive solutions. Upon completion of this course, you will be able to: - Expose and overcome 9½ myths about hard-to-have conversations
- Recognize how to overcome negative emotions or biases and develop solutions to a problem
- Manage any difficult conversations and misunderstandings with confidence and poise using a technique called "Ease the Pain"
- Define the high cost of avoidance
- Utilize an 11-step plan for transforming a dreaded conversation into a problem solving session
| | | | | | | | | | Ron Rael, CPA and CGMA, is the CEO and founder of the High Road® Institute. Mr. Rael is a leadership consultant, professional facilitator and coach to experienced leadership teams and emerging leaders. Mr. Rael frequently presents on leadership and Controllership/CFO topics. Mr. Rael's 40+ years of business experience comes from working in two fortune 500 companies, as well as from leading accounting teams in numerous closely held industry leaders. | | | | | | | | ● Earn continuing education credit for no additional fee
● Access courses on your computer, tablet, or smartphone
● More than 75 live webinars each month
● More than 750 on-demand courses | | | | | | | |
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