Attend upcoming webinar and earn continuing education credits. Accounting Manager's Guide to Difficult Conversations: How to Face and Grow from Them | | | | | | | February | | 22 | 1 pm - 2:40 pm ET | | Presenter: Ron Rael, CEO of The High Road® Institute | | Credits: CPE (Credit Details) | | Can't attend live? By registering, you will be able to view the course live, view a recording at any time after the live presentation, or both. | | Viewing Options: View on your computer, tablet, or smartphone | | | | | | | | | | In this webinar, you will learn how to manage difficult conversations with members of your team and others. You will discover how to address any issue with poise and confidence. You will explore specific steps for using feedback to open a dialog and then develop productive solutions. Upon completion of this course, you will be able to: - Expose and overcome 9½ myths about hard-to-have conversations
- Recognize how to overcome negative emotions or biases and develop solutions to a problem
- Manage any difficult conversations and misunderstandings with confidence and poise using a technique called "Ease the Pain"
- Define the high cost of avoidance
- Utilize an 11-step plan for transforming a dreaded conversation into a problem solving session
| | | | | | | Ron Rael is the CEO of The High Road® Institute. He is a professional presenter, facilitator, author, and consultant on leadership topics. Mr. Rael is the author of 19 books on High Road® business practices, covering core leadership skills such as negotiating, managing risk, instigating change, strategic planning, consulting, engaging employees, and developing cultures of accountability and superior ethics. His most recent book is Leadership: The Key Ingredient to a Great Budget. Mr. Rael previously worked for KPMG and Moss Adams. He served as Controller, CFO, and Treasurer of various corporations. His alma mater is National University. | | | | | | | | | ● Earn continuing education credit for no additional fee ● Access courses on your computer, tablet, or smartphone ● More than 75 live webinars each month ● More than 1,500 on-demand courses | | | | | |
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