Attend upcoming webinar and earn continuing education credits. Small Business Management Simplified: Tools, Tips, Techniques, Methods & Models for Successful Business Management | | | | | | | September | | 20 | 1 pm - 2:30 pm ET | | Presenter: Carl Young, owner of Carl Young Consulting | | Credits: CPE (Credit Details) | | Can't attend live? By registering, you will be able to view the course live, view a recording at any time after the live presentation, or both. | | Viewing Options: View on your computer, tablet, or smartphone | | | | | | | | | | While many business owners and managers have profitable, innovative product ideas, their enterprises are not as successful as they could be. This is typically due to the lack of a basic foundation and understanding of the tools and techniques needed to successfully manage a business. In this practical webinar, you will receive a detailed overview of the essential tools and techniques needed to successfully manage a business. You will learn about the following topics: - Business Plan: Essential components and how to develop
- Customer Service:
- Customer concerns that require constant focus
- The need to focus on process vs. product to match customer perception
- Customer focus rules
- Pricing:
- Basic pricing concepts
- How to set prices and fees
- Key elements of customer pricing expectations
- Finances:
- How to manage business and personal finances
- How to control costs, cash, and credit
- How to save and reinvest profits to grow the business
- Cost Control:
- Keys to controlling costs
- Three types of costs and how to control each
- Cost control cautions
- Cash:
- Cash availability and control is critical
- How to develop cash projections to ensure constant availability
- How to manage your cash to cash cycle
Upon course completion, you will be able to: - Craft a Business Plan: Blueprint for success and raising capital
- Improve Customer Service: Your competitive edge and opportunity to provide solutions and not just service
- Address Pricing: Pleasing comes before pricing
- Assess Finances: Simple concepts of separating business and personal finances
- Implement Cost Control: Keys and cautions to cost control
- Develop and Manage Cash Projections: The most essential component to business success
| | | | | | | Carl Young is the owner of Carl Young Consulting, and is an author, speaker, trainer, consultant, and coach. He is a former CFO of a $275M, high growth technology-based company, former Senior Financial Associate of a major consulting firm, and former CEO of his own small parts manufacturing company. He has over 25 years of senior level business management, finance, and accounting experience. Mr. Young holds an MBA and has completed graduate studies in Accounting and Taxation. | | | | | | | | | ● Earn continuing education credit for no additional fee ● Access courses on your computer, tablet, or smartphone ● More than 75 live webinars each month ● More than 1,500 on-demand courses | | | | | |
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