Attend upcoming webinar and earn continuing education credits. 4 Ways to Easily Handle Client or Sales Objections | | | | | | | September | | 6 | 3 pm - 4:15 pm ET | | Presenter: Stepp Sydnor, founder of Stepp Sydnor Training Solutions and TurnAround Solutions Inc. | | Credits: CPE (Credit Details) | | Can't attend live? By registering, you will be able to view the course live, view a recording at any time after the live presentation, or both. | | Viewing Options: View on your computer, tablet, or smartphone | | | | | | | | | | Handling client and prospect objections are a critical part of a sales professional's job. However, seven out of ten sales professionals, when observed in a conversation with a prospect, quickly conceded to an objection. Don't lose one more prospective deal because of prospect or client objections. In this practical webinar, you will learn the four ways of effectively handling objections. Upon course completion, you will be able to: - Identify why clients or prospects object
- Describe four ways to handle customer objections.
- Determine why opening counters (i.e. "I understand", "I apologize") do not work
- Utilize an easy method to diffuse the most difficult objections
- Anticipate objections so they are diffused before being asked
| | | | | | | Stepp Sydnor is the founder of Stepp Sydnor Training Solutions and TurnAround Solutions Inc., a business consulting firm based in Rockwall, Texas. Along with his seminar series, he has authored numerous articles on improving sales effectiveness, leadership, and relationship skills. He is also the author of Survive or Thrive? Creating the Life You Want Out of the Life You Have and 32 Sales Objections Easily Handled. | | | | | | | | | ● Earn continuing education credit for no additional fee ● Access courses on your computer, tablet, or smartphone ● More than 75 live webinars each month ● More than 1,500 on-demand courses | | | | | |
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